FREQUENTLY ASKED QUESTIONS

1. How is your property different from the competitors?
Conveniently located in the exciting new Washington Square Town Center, this innovative apartment community highlights walkability between sophisticated housing, retail, shops and services. Experience contemporary living with an elegant clubhouse, upscale apartments and fabulous finishes and features. Resort-style amenities are an everyday luxury showcasing a sparkling pool, BBQ terrace, resident lounge, 24-hour fitness, game room, media room and more. This premier Washington Twp. location provides easy access to Philadelphia, major highways and popular south Jersey destinations.

2. What is your pet policy?
Woodmont Townsquare welcomes cats and dogs (a maximum of two pets per apartment). Although we do not have a weight limit, we do have breed restrictions.


* Resident is restricted from maintaining the following dog breeds on the premises: Akita, Tosa Inus, German Shepard, Malamute, Rottweiler, Presa Canario, Fila Brasileiro, Argentine Dogo, Chow Chow, Doberman Pinscher, Dalmation, Shar Pei, Wolf American Staffordshire Terrier, Pit Bull , Great Dane, Bull Mastiff, Siberian Husky, or any mix of the above breeds or half breeds. For more information please contact the Leasing Office as breed restrictions may be subject to change.

3. Do you allow exotic pets?
Unfortunately, we do not allow exotic pets.

4. Are there any deposits, special fees, or monthly charges to have a pet?
There is a one-time pet fee of $300.00 per pet, and a $40.00 per pet, monthly charge.

5. How much is the security deposit?
One month’s rent. Based on credit approval.

6. Is my security deposit refundable?
Yes, if there are no damages or any outstanding balance owed on your account.

7. What is your application fee?
Application fees are $50.00 per person for each applicant 18 years or older residing in the apartment home and $50.00 for a corporate application.

8. What if I must break my lease?
If it becomes necessary to terminate your lease early, you are able to do so if the following conditions are met.
• 60 days written notice is provided to the onsite office
• A liquidated damage fee is paid that is equal to 2 months rent
• Return any concessions provided during the lease term
• Account is fully satisfied
*Detailed information contained in lease

9. May I reserve an apartment?
Absolutely—The reservation fee is paid upon application, is then credited to your first month’s rent upon move in.

10. Do you accept short term leases?
Please contact the leasing office for more information about short term leases.

11. If something needs to be repaired in my apartment, how do I report it?
You may request service by contacting the leasing office or logging onto the resident portal to initiate a service request. To provide the best service, if your request is an emergency maintenance issue, it is best to contact the leasing office directly or the emergency after hours emergency contact line. Emails are not able to be received outside of office hours and on certain holidays.

12. When is my rent payment due?
Rent is due on the 1st of each month.

13. Where and how do I pay my rent?
The ONLY acceptable method to pay your rent is through the online resident portal which is available 24 hours a day, 7 days per week. Electronic check and/or credit card payments are accepted through the portal. The leasing office does not collect rent payments.

14. There is a person who might be staying with me for a while. Is that permitted by the lease? Also, my children live with me in the summer. Do I need to notify your office when they arrive?
Guests are permitted to stay up to 14 days. Any period over 14 days, the guest is considered an occupant and must be added to the lease agreement. Any occupants 18 years or older will need to apply and, be accepted prior to being added to the lease agreement.

15. Do you offer storage units?
Yes, climate controlled storage units are available for rent.

16. Do you have bicycle storage?
Yes, we offer secure bicycle storage.

17. Do you have parking within the community?
Yes, we offer ample parking throughout the community.

18. Will you accept delivery packages for me?
We offer a convenient package concierge service.

19. What are the hours for the Clubroom and on-site amenities?
The Clubroom and on-site amenities are open 24 hours a day, 7 days a week. The pool is typically open from Memorial Day through Labor Day. Please inquire about specific pool hours.

20. Is grilling allowed in the community?
We offer fabulous community grilling facilities for our residents. Due to safety reasons, grilling is not permitted on apartment balconies, patios or other common areas not designated by the community for grilling.

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