FREQUENTLY ASKED QUESTIONS

How is your property different from the competitors?
Conveniently located in the exciting new Washington Square Town Center, this innovative apartment community highlights walkability between sophisticated housing, retail, shops and services. Experience contemporary living with an elegant clubhouse, upscale apartments and fabulous finishes and features. Resort-style amenities are an everyday luxury showcasing a sparkling pool, BBQ terrace, resident lounge, 24-hour fitness, game room, media room and more. This premier Washington Twp. location provides easy access to Philadelphia, major highways and popular south Jersey destinations.

What is your pet policy?
Woodmont Townsquare welcomes cats and dogs (a maximum of two pets per apartment). Although we do not have a weight limit, we do have breed restrictions. * Resident is restricted from maintaining the following dog breeds on the premises: Akita, Tosa Inus, German Shepard, Malamute, Rottweiler, Presa Canario, Fila Brasileiro, Argentine Dogo, Chow Chow, Doberman Pinscher, Dalmation, Shar Pei, Wolf American Staffordshire Terrier, Pit Bull , Great Dane, Bull Mastiff, Siberian Husky, or any mix of

Do you allow exotic pets?
We do not allow exotic pets.

Are there any deposits, special fees, or monthly charges to have a pet?
There is a one-time pet fee of $300.00 per pet, and a $40.00 per pet, monthly charge.

How much is the security deposit?
We offer a $990 security deposit to fully qualified applicants with approved credit. Conditional approvals will require an additional Security Deposit, totaling 1 ˝ months rent, due within 24 hour of approval.

Is my security deposit refundable?
Yes, if there are no damages or any outstanding balance owed on your account.

What is your application fee?
Application fees are $50.00 per person for each applicant 18 years or older residing in the apartment home and $50.00 for a corporate application.

What if I must break my lease?
If it becomes necessary to terminate your lease early, you are able to do so if the following conditions are met. • 60 days written notice is provided to the Leasing Office • A Lease Termination fee equal to 2 months rent is paid no less than 30 days prior to move-out • Pay back a pro-rate of any concessions provided during the lease term • Account is fully satisfied • Please refer to your lease for more detailed information

Do you accept short term leases?
Please contact the leasing office for more information about short term leases.

If something needs to be repaired in my apartment, how do I report it?
You may request service by contacting the leasing office or logging onto the resident portal to initiate a service request. To provide the best service, if your request is an emergency maintenance issue, it is best to contact the leasing office directly or the emergency after hours emergency contact line. Emails are not able to be received outside of office hours and on certain holidays.

When is my rent payment due?
Rent is due on the 1st of each month.

Where and how do I pay my rent?
For your convenience we accept electronic and credit card payments through the Rent Café resident portal, 24 hours a day, 7 days per week. Rent Café also offers an easy to use app that is available to download. The leasing office does not collect rent payments.

There is a person who might be staying with me for a while. Is that permitted by the lease? Also, my children live with me in the summer. Do I need to notify your office when they arrive?
Guests are permitted to stay up to 14 days. Any period over 14 days, the guest is considered an occupant and must be added to the lease agreement. Any occupants 18 years or older will need to apply and, be accepted prior to being added to the lease agreement.

Do you offer storage units?
Yes, climate controlled storage units are available for rent.

Do you have bicycle storage?
Yes, we offer secure bicycle storage.

Do you have parking within the community?
Yes, we offer ample parking throughout the community.

Will you accept delivery packages for me?
We offer a 24/7 automated locker system for package reception.

What are the hours for the Clubroom and on-site amenities?
The Clubroom and on-site amenities are open 24 hours a day, 7 days a week. The pool is typically open from Memorial Day through Labor Day. Please inquire about specific pool hours.

Is grilling allowed in the community?
We offer fabulous community grilling facilities for our residents. Due to safety reasons, grilling is not permitted on apartment balconies, patios or other common areas not designated by the community for grilling.

Do you have a list of Preferred Employers?
Yes. Please inquire with your leasing professional to find out if your company qualifies as a Preferred Employer. In addition to qualifying companies, the following employers are recognized as part of the program: Municipality or County—Police Officers, Fire Response Team, Emergency Medical Technicians, Teachers and Administrators, Employed Civil Servants and Active or Retired Military Personnel.

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